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This is Mark’s story

Mark has a well-kept, modern flat. The front room has a comfy sofa and widescreen TV, while family pictures adorn the wall.

A large and colourful canvas hangs in the hallway where shelves are decorated with candles and favourite objects including a miniature old-fashioned camera, bought off Ebay.

Mark’s flat is in a Kent Homeless Connect hostel block, but once inside there is no hint that it is anything other than a comfortable home.

Living in a car

The 49-year-old had been living in his car after he was estranged from his family.

He spent freezing nights in his old Peugeot when the windows iced up outside around him. “You just double-wrap yourself up with extra clothes and get on with it,” he said.

Mark had previously moved from hostel to hostel but didn’t find his feet until he came to Kent Homeless Connect.

Support in place

Mark has been attending sessions run by our in house counsellor, while he has been supported to attend NHS appointments for a number of medical conditions.

Staff also arranged for a GP medicine review, which resulted in a prescription change to a more effective medication.


Making a contribution

Mark has become an active member of the hostel community, where everyone is encouraged to contribute. He sat in on a staff interview and provided valuable feedback on a candidate.

He also takes pride in his home and said: “I like everything to be neat and tidy. I make my bed immediately after I get up and wash-up as soon as I’ve finished my meal.

“It’s like my own little palace here. Once you close the door it’s all yours.”